Communication is the central component to effective management.  Our administrative management program was designed with that principal in mind and consists of:

• Meetings – North Point will plan, coordinate and schedule Board and Homeowner meetings.  We will also provide to each board member a detailed agenda and supporting documentation at least 7 days prior to the scheduled meeting;
• Communications – We will handle all communications for your association.  Whether it be an owner request, enforcement issues or conflict resolution, North Point will address each issue and provide the board with a copy of all communication, as well as recommendations.  We will inform the board and perform appropriate follow up on any issues that require prompt attention.   
• Legal and collection – Our internal collection procedures are based on a strict time line for action to ensure that we pursue outstanding receivables on behalf of the association.  North Point will also assist the Board in any legal proceedings. Court appearances and collection letters are an additional fee.
• Community Reports – North Point will provide the Board with a weekly summary report updating the Board on any outstanding issues, maintenance projects, and other relevant matters. 
• Web Site – We offer the ability for each Association to have their own web site through the North Point web site.  These informational sites allow for the timely dissemination of information and also permit owners to sign up for email notifications.  This service will allow associations to send out group email notice to their owners so that they are aware of upcoming events, projects or other important matters

Management | Our goal is to provide a higher standard of management through state-of-the-art technology, easy-to-use website and experienced staff. Let us show you how North Point Property Management can help you with several different services for your property.

Administrative Services | Our administrative management system was designed to help you organize meetings, handle communication, prepare reports and much more.

Financial Services | Want a better way to organize/manage your finances? Using our website, you have access to your information 24/7. We provide full reports on a monthly basis for your monthly meeting. Read more about these services and more in the "Financial Services" section.

Maintenance/Home Owner Services | North Point will assist your community, through the board members in determining the ongoing maintenance needs of the association and establishing programs to meet those needs within the allowed budget.

Customer Services | The staff at North Point acknowledges that we are in a service industry.  Customer satisfaction is key.  As such, we strive for timely communication and an effective resolution to any questions or problems you may have.

Property Services | North Point can provide additional expertise in areas that are sometimes outside of the scope of standard management contract services. In many cases, an association can benefit greatly by utilizing our other available support services.